Your 24/7 customer service assistant

On-demand personalised responses on claim status
Common queries answered quickly and efficiently with fast, helpful service 24/7
Multi-language support for global reach
Reduced customer service load - 80% of chatbot queries resolved with no human intervention

A Better Promotion Experience

Our innovative chatbot helps improve promotion transparency and customer experience.

24/7 Global Customer Support

The Benamic Promotion Chatbot answers customers’ promotion related queries in the language they speak, anytime, anyplace. In fact, 46% of queries answered by our chatbot happen outside of normal business hours.

Personalised Claim Responses

Our chatbot technology provides customers with an on-demand personalised service to check the status of their promotional offer claim, saving them time and hassle supporting a positive overall experience.

Reduced Customer Service Load

With a Benamic Promotion Chatbot, you don’t have to worry about the potential knock-on effects of a popular promotion on customer support. The chatbot triages customer queries, swiftly answering common questions and directing to customer service only when a human touch is needed. But over 80% (and growing) of our chatbot queries are resolved without needing human intervention.

Promotions that Perform

Discover powerful promotional campaigns designed to meet client objectives.

More Promotion Enhancements

Explore our full range of Promotion Enhancements.

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You’ll Be in Good Company

We are the trusted promotions partner for the world’s leading brands.

Benamic have been running successful promotions for us for over 10 years...

... and obviously a key objective for Canon is always to deliver a really simple and positive customer journey, so it's important that we trust an agency that we know can deliver on the high demands of the brand.
Channel Marketing Manager,
2020

The whole process was well managed and the support we got from the team involved was amazing.

We appointed Benamic to develop an incentive program for valued customers within our trade channel... all the requirements we asked for were executed and the program is live with success. I look forward to working with them on advancing the program and could not recommend them more highly.
European Commercial Manager,
2020

Dynamic and collaborative company to work with.

Benamic has proven themselves to be a dynamic and collaborative company to work with. With this particular project, they were eager to collaborate and offer solutions. They also provide a variety of reporting options to help us improve.
Trade Marketing,
2021

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Make Your Next Promotion Even Better with a Chatbot

If you’re looking to give your promotion experience and edge, look no further than our Promotion Chatbot.

Start planning your next promotion with a Benamic Promotion Chatbot, talk to our team today.