Your 24/7 customer service assistant

On-demand personalised responses on claim status

Common queries answered quickly and efficiently with fast, helpful service 24/7

Multi-language support for global reach

Reduced customer service load - 80% of chatbot queries resolved with no human intervention
A Better Promotion Experience
Our innovative chatbot helps improve promotion transparency and customer experience.

24/7 Global Customer Support
The Benamic Promotion Chatbot answers customers’ promotion related queries in the language they speak, anytime, anyplace. In fact, 46% of queries answered by our chatbot happen outside of normal business hours.

Personalised Claim Responses
Our chatbot technology provides customers with an on-demand personalised service to check the status of their promotional offer claim, saving them time and hassle supporting a positive overall experience.

Reduced Customer Service Load
With a Benamic Promotion Chatbot, you don’t have to worry about the potential knock-on effects of a popular promotion on customer support. The chatbot triages customer queries, swiftly answering common questions and directing to customer service only when a human touch is needed. But over 80% (and growing) of our chatbot queries are resolved without needing human intervention.
Promotions that Perform
Discover powerful promotional campaigns designed to meet client objectives.
More Promotion Enhancements
Explore our full range of Promotion Enhancements.
You’ll Be in Good Company
We are the trusted promotions partner for the world’s leading brands.
Miele Perfect Pair Cashback Promotion
Learn how Miele’s 'Perfect Pair' campaign effectively met sales objectives and broadened brand perception. Against a…
Hisense UEFA Women’s EURO 2022 Cashback Promotion
Explore how Benamic's end-to-end promotion management expertise helped Hisense create a successful UEFA Women's EURO…
Panasonic Lumix G Voucher
Discover how Benamic harnessed its promotional management expertise to boost Panasonic's Lumix G80 camera launch across five…
Optimum Nutrition Winning Starts with Recovery
Discover how Benamic, utilising its extensive promotional management expertise, enabled Glanbia to roll out a successful,…
Hotpoint Change for the Better
Dive into how Benamic leveraged promotional management expertise to empower Hotpoint in executing a successful cashback…
Dyson Hot + Cool Link Purifier
Discover how Canon's innovative blend of trade-in and cashback mechanics increased sales, enhanced customer loyalty and…
Denon HEOS Trade In Your Old Music System
Uncover how Benamic's expertise in promotional management helped Denon execute a successful Trade-In campaign for their…
Canon EOS Video Pro Promotion
Discover how Canon's innovative blend of trade-in and cashback mechanics increased sales, enhanced customer loyalty and…
Corel | CorelDRAW Graphics Suite
We recently worked with Corel to develop a GWP campaign to increase marketing share and drive brand awareness throughout…
TomTom | Rider 410
To gain market share across selected EU countries for their new Rider 410 GPS navigator, TomTom were in search of a…

Benamic have been running successful promotions for us for over 10 years...
... and obviously a key objective for Canon is always to deliver a really simple and positive customer journey, so it's important that we trust an agency that we know can deliver on the high demands of the brand.
Channel Marketing Manager,
2020

The whole process was well managed and the support we got from the team involved was amazing.
We appointed Benamic to develop an incentive program for valued customers within our trade channel... all the requirements we asked for were executed and the program is live with success. I look forward to working with them on advancing the program and could not recommend them more highly.
European Commercial Manager,
2020
