Ever wondered why top electronics, automotive, and home appliances brands often run trade-in and trade-up campaigns? These promotions aren’t just sales tactics; they provide substantial benefits for both brands and consumers   

But let’s start by taking a look at some stats. 

According to McKinsey & Company, in the second quarter of 2024, consumers have been watching their budgets more closely. They’ve been hunting for bargains and only buying the essentials. This trend is expected to continue for the rest of the year, with 43% of shoppers planning to cut back on electronics spending and 48% looking to spend less on home-related products. 

And as people are becoming more careful with their money and often choose cheaper options, trade-in and trade-up deals are a smart way to make top range products more affordable. These offers let shoppers grab the latest and coolest tech gadget, car, or smart home device with a sweeter deal.    

But the benefits of trade-in and trade-up promotions don’t stop here. In this blog post, we’ll look at when and how they can be a great asset to your marketing strategy. We’ll also delve into the dos and don’ts of running successful trade-in campaigns to make sure you’re ready to launch your next promotion. 

How Do Trade-In and Trade-Up Promotion Work? 

It’s simple. You reward Consumers with cash or points when they exchange an old item for a new product. Trade-in and trade-up promotions are a great way for your brand to get rid of old products, promote your latest ones, meet your sales and marketing goals, and extend your market share.  

The Benefits of Trade-in and Trade-up Promotions 

We already had a quick glance at the main benefits of trade-in and trade-up promotions. Now, let’s look in detail at how they can benefit your brand. 

Remove Barriers to a Sale 

Offering a trade-in promotion can help reduce barriers to purchase. By offering customers to trade in their old items, you encourage them to take the plunge and buy something new from you. 

Strengthen Brand Loyalty and Customer Retention 

Brand loyalty and customer retention are the lifeline of any business. Trade-in promotions are a powerful way to strengthen customer relationships. Offering customers a discount or other benefit for trading their old product for a new one shows your appreciation for their loyalty. Plus, showing customers you care about the environment as much as they do builds strong bonds based on shared values. 

Gain Market Share From Competitors 

Trade-in promotions can be used as an aggressive marketing tactic to steal customers away from competitors.  Consumers are more than happy to switch brands and try something new when offered an incentive.

Build Your Customer Database 

This type of promotion is a golden opportunity to gather zero- and first-party data. As customers are rewarded for trading in their old products for new ones, they don’t mind sharing with you precious information such as contact details and product preferences. It’s a win-win! 

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How to Run a Trade-up or Trade-in promotion

Trade-in and trade-up promotions can be customised to fit your brand’s goals. So, start by figuring out your marketing objectives and the rules for the promotion. For example, if you want to boost sales quickly, make the offer valid only for a short time. 

Next, decide how customers can participate in your promotion. Will it be instore? Online? Both? If it’s online, how will they physically trade in the product? Will it be collected? Or via a pre-paid envelope? Who will pay for the shipment? 

It’s also crucial to think about how to prevent fraud, manage promotions in different currencies (if needed), and track how well the campaign is performing. 

Benamic clients can relax because they know we handle everything with our advanced technology, making sure their trade-in and trade-up promotions are always a hit. 

When Should a Brand Consider Running a Trade-Up or Trade-In Promotion? 

Trade-ins can be really appealing to customers in many situations, giving them compelling reasons to join the promotion and choose your brand. Here are some examples: 

New Product Launches 

Trade-up promotions can encourage loyal customers to upgrade to the newest model. Apple is a notable example of this tactic in action. With each new iPhone release, the brand launches  a trade-in promotion to encourage customers to upgrade to the latest model.  This strategy helps Apple to sell more phones and keeps customers loyal to the brand.  

New Territory Launches 

Breaking into a new market can be tough, especially when you’re up against well-established competitors. Trade-in promotions are an effective way to incentivise customers to switch to your brand. For a limited time, customers who trade in a competitor’s product can receive a discount on your brand’s product.  Have a look at how Denon quickly gained market share and built brand awareness in a new territory with a Benamic trade-in promotion. 

Support Sustainability Campaigns 

In recent years, there has been a growing movement to reduce humanity’s impact on the environment. As a result, more and more people are looking for ways to recycle and reuse products instead of simply throwing them away. One way your company can help demonstrate and support sustainability is by running a trade-in promotion. Customers can trade in their old products knowing they will be recycled. This not only helps to reduce waste, but it also shows your customers that you are committed to a greener future. Trade-in promotions are a great way to showcase your brand’s commitment to the environment and encourage customers to make more sustainable choices. 

Retain Existing Customers 

 Many brands focus on getting new customers, but keeping existing ones is just as important. A trade-in promotion can be especially helpful at the end of a product’s lifespan. It gives customers a reason to stick with your brand instead of switching to a competitor.  

The Dos and Don’ts of Running Trade-In Promotions 

Communication is key to any campaign’s success. Brands that clearly communicate and promote their campaigns see better results. But this is just one tip to make your trade in campaign more successful. Here are some more dos and don’ts when running a trade-in or trade-up promotion: 

, Do 

  • Communicate effectively with consumers and resellers. 
  • Actively promote your trade-in campaign Identify opportunities to capture greater market share. 
  • Make the customer experience as seamless as possible. 
  • Focus on value add for consumer. 
  • Make consumers aware of reduced carbon footprint. 
  • Partner with a trusted and reliable promotions agency. 


  • Use confusing or lengthy promotional messaging. 
  • Overcomplicate the Terms and Conditions. 
  • Underestimate the work involved! Third party agencies can assist with implementation, legalities, validation, and fulfilment. 
  • Forget to promote, promote, promote. 

Running a trade-in promotion can be a great way to increase sales, support customer retention, and build brand awareness. If you’re looking for help implementing or promoting your trade-in promotion, our team at Benamic can assist you. We have a wealth of experience in running successful trade-in promotions and can help make sure your campaign is a success. Contact us today to learn more.